Generating your postage label...
Please wait while we create your prepaid return label. This usually takes a few seconds.
Your label is being prepared
Your postage label is currently being generated and should arrive by email shortly. There’s no need to request another one.
Your previous label is being cancelled
We’re currently cancelling your previous postage label. Please try this link again shortly to generate a replacement.
Your phone is already on its way
This postage label has already been used, so another label cannot be generated. You can continue tracking your trade-in using your order details.
Your postage label has been sent!
Your free Royal Mail QR code has been emailed into your inbox.
Read the instructions and get your phone sent to us.
It's almost pay day!
What's next?
We've emailed your order confirmation and instruction for sending your device.
Take your parcel and Royal Mail QR code to the Post Office — they'll print the label for you.
Once we receive your device we will inspect it.
Once your device has passed inspection, we’ll pay you within 24 hours.
We’ve already generated a postage label for this trade-in
We’ve already generated a postage label for this trade-in. Please use the email that has been sent to you containing your QR code.
If your require support contact us at help@phoneswapper.co.uk
Failed to generate your postage label
We couldn’t create your postage label right now. Please try again or contact our support team.
Invalid Link
We couldn’t create your postage label right now. Please try again or contact our support team.
